Now that you’ve made the initial investment in Salesforce, it can be tempting to try to implement the system yourself in order to save a little bit of money. But in the long run, you probably aren’t saving anything. In fact, self-implementations can cause a lot of problems, costing your company both time and money.
Here are five reasons why you should use a Salesforce consulting partner:
1. One size does not fit all.
You know companies who have used Salesforce right out of the box, so to speak. However, your company is unique, and the beauty of Salesforce is its ability to be configured just for you. But while you know your company, you may not be familiar enough with Salesforce to apply Salesforce best practices to your own business model. You may try to recreate what you do today in Salesforce, rather than taking advantage of the many ways Salesforce can actually make your system better. While you’re migrating your existing processes, it’s a great time to update them. You need a fresh set of eyes, someone new to come in and question why you do what you do, to question whether your existing processes are in fact the most efficient, or whether there is room for improvement.
We at Spark.Orange not only have expertise in Salesforce, but we also have experience in helping businesses like yours analyze their processes to uncover changes you can make, updating outdated processes, helping you integrate Salesforce with your systems. We don’t just add Salesforce to what you’re currently doing; we can make it all work better for you in a cohesive system.
We can also provide the right scope with which to begin your implementation. You might want to start with the minimum viable product–the smallest implementation that will help you without immediately creating a system that’s too unwieldy to use. It’s a conservative, safe approach but it’s going to limit what you can do with Salesforce. On the other hand, you don’t want to launch into a broad implementation, because that will take longer to do, longer to learn, and ultimately may lead to your team failing to adopt the system. The appropriate size and scope of implementation can be a challenge if you’re not familiar with what you need to do. Fortunately, the team at Spark.Orange is ready to help you implement a system that meets all your functional requirements in a way that brings everything together.
2. Better adoption rates.
Salesforce partners are experts on the system and great at uncovering how it can fit your unique business needs, both now and as your business grows. When your implementation makes employees’ jobs easier, they’re more likely to use Salesforce. But if they can’t see how it will help, or worse, if it’s difficult to implement and preventing them from doing their jobs, they won’t use it. We can ease the transition, offering a seamless way for your employees to make the change.
A good Salesforce partner provides system training and ongoing support, making the system more user-friendly. If we can show your employees how to use the system, reducing the time they have to spend figuring it out for themselves, they’ll be more likely to jump right in. We’ll show them how to use it, how it will make their jobs easier, and how it will even help them reach their goals sooner.
3. Get it right the first time.
Rescue adds time and resources to the cost of your implementation. Time really is money; isn’t that why you sought a CRM solution in the first place? The fact is that the more time it takes to do something right, the more money you might be losing. From your personnel cost in the initial implementation, to the time it takes to fix a botched implementation, to the opportunities lost while you repair and implement Salesforce correctly, your costs could far exceed the budget you set in the first place. Add a little more to your initial Salesforce budget and call in a consulting partner to help you avoid costly mistakes and implement correctly from the beginning.
4. Let your employees do what they do best.
Whatever their roles, your team members are the experts at what they do. Let them focus on their own jobs, while you continue to focus on running your business. Allow your Salesforce partner and their team of dedicated experts to run the implementation, rather than part-time people conducting their work in silos. If you don’t have collaboration, you’ll have friction points where your processes don’t work together.
This way, you’re free to keep your business running and pick up when the hard work of implementation, the data migration, the customization, have all been completed and are ready for you.
5. Keep up with Salesforce changes.
Salesforce releases three updates a year, continually offering innovations and new ideas. It’s hard to stay on top of all those and keep up with what’s coming if you’re trying to run your own business. But this is what your Salesforce partners can do for you. They are able to identify future needs and make continuous improvements to the system, allowing your Salesforce instance to grow with your business. They are familiar with the Salesforce AppExchange and can help you choose apps and customizations to enhance your business. On the other side of the coin, they can also help you avoid unnecessary app purchases or costly customizations up front, because they can advise you of an upcoming release that includes just the features you’re looking for.
Let us help you make the most of your Salesforce implementation from the very beginning. The team at Spark.Orange can help you get your Salesforce instance up and running faster, more efficiently, and set you on the right path to success. Still have questions? Check out our 6 tips for a successful implementation.